Shipping of packages by courier
We ship parcels in the following standard sizes:
- 40x30
- 60x40
- 80x60 cm
- 120x80 cm
- 120x100 cm
Transport on pallets by shipping company
We also offer transportation of goods on pallets with dimensions:
- 120x80 cm
- 120x100 cm
For larger orders, such as larger quantities of pallets, box pallets, tanks and other large-sized products, we deliver products on pallets using a forwarding company.
Our logistics are prepared to handle orders of different sizes and quantities.
Shipment receipt procedure
In order to ensure the highest quality of service and satisfaction with your purchase, please follow the following steps when picking up your shipment:
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1 Check the condition of the shipment:
Please carefully check the external condition of the package and its contents in the presence of the courier. Pay special attention to any signs of damage, cuts, dents or other irregularities.
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2 Damage protocol:
If any damage is found, it is necessary to immediately write a damage protocol in the presence of the courier. This document will be necessary for filing a claim.
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3 Claim submission:
After writing the damage protocol, please immediately report the complaint to our customer service department. A copy of the damage report and photos documenting the damage should be attached to the claim.
We make sure that our products reach you intact, however, in case of any problems, our team is ready to quickly resolve the situation.
Thank you for choosing our company and we wish you successful shopping!